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Frequently Asked Questions
Shopping Information
DO YOU SHIP INTERNATIONALLY?
No, we currently ship only within Pakistan. Shipping across Pakistan is available
WHAT SHIPPING METHODS ARE AVAILABLE?
We offer shipping across Pakistan with a flat delivery charge of Rs. 200. Orders above Rs. 3500 will get free delivery. We use reputable courier services like postex for timely delivery.
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
It usually takes 3 to 4 working days for delivery, depending on the city.
Orders and Returns
HOW DO I PLACE AN ORDER?
To place an order, simply visit our website, browse our collections, select your desired items, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details to complete your purchase.
HOW CAN I CANCEL OR CHANGE MY ORDER?
You can email us at zaibehoor@gmail.com, contact us on WhatsApp at 03303264945, or send us a direct message on Instagram at instagram.com/zaibehoor to change or cancel your order.
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
For any inquiries, feedback, or assistance, you can contact us via email at zaibehoor@gmail.com, WhatsApp at 03303264945, or through direct message on Instagram (@zaibehoor).
Payment
WHAT PAYMENT METHODS ARE ACCEPTED?
Zaibehoor accepts the following payment methods:
- Online card payments: You can securely pay for your order using UnionPay,Visa, PayPak or MasterCard.
- Cash on Delivery (COD): Pay for your order in cash upon delivery of the items to your doorstep.
Returns
IS BUYING ON-LINE SAFE?
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DO I HAVE TO PAY ANYTHING TO RETURN MY ITEMS?
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HOW DO I RETURN AN ITEM?
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