Zaibehoor's Policies

Welcome to Zaibehoor ! This page outlines our policies to ensure a seamless shopping experience for our valued customers. Please read through the following sections to familiarize yourself with our shipping, terms and conditions, privacy, and refund policies.

Shipping and Delivery Information

Delivery Information

• We offer nationwide shipping across Pakistan.
• Orders are typically processed within 1-2 business days.
• It Usually takes 3-5 Working Days To Deliver , Estimated delivery times may vary depending on your location. You will receive a tracking number once your order has been dispatched.
• Free shipping is available on orders above 4500 PKR

Shipping Charges

• A fixed shipping charge of 200 PKR is applicable for all orders delivered within Pakistan.

International Shipping

• Currently, we only ship within Pakistan.

Terms and Conditions

Ordering

• By placing an order on the Zaibehoor website, you agree to the terms and conditions outlined here.
• Orders are subject to product availability.

Payment

• We accept various payment methods, including credit/debit cards and cash on delivery .
• All payments are processed securely.

Product Information

• We make every effort to display accurate product images and descriptions. However, variations may occur.

Privacy Policy

Personal Information

• We collect and store personal information provided by users during the registration and checkout process.
• Your information is kept confidential and is used solely for order processing and communication.

Cookies

• We use cookies to enhance the user experience on our website.

Security

• Our website uses secure technology to protect your information during the ordering process.

Exchange and Return Policy

Returns

• If you are not satisfied with your purchase, you may return under 7 days of receiving it.
• The item must be unused, in its original packaging, and with all tags attached.
• Sale items are not subject to return policy but can be exchanged within 7 days.

Exceptions

• Returns received after the specified return period may not be accepted.

How to Initiate a Return

1. Contact us to notify us of your intention to return the item.
2. Package the item securely, including all original packaging and tags.
3. Ship the item to the address provided by our customer service team.

Return Shipping

• Customers are responsible for the cost of return shipping, unless the return is due to a mistake on our part or a defective item.

Contact Us

If you have any questions or concerns about our return policy, please contact our customer service team. We are here to assist you and ensure a smooth return process.

Thank you for choosing Zaibehoor. Your satisfaction is our priority!